National Gambling Helpline Freephone 0808 8020 133 8am-midnight 7 days a week

How to self-exclude

You can self-exclude from either each separate company you might gamble with, or from multiple companies at the same time. 

To self-exclude from a particular venue, ask the staff there for details.  Online, look for the "Responsible Gambling" section of the website, or the help section.

To self-exclude from more than one venue or website at the same time, use the "multi-operator" schemes listed below for each of the types of gambling you want help avoiding.

Online gambling

If you want to self-exclude from online gambling then you can visit GAMSTOP (www.gamstop.co.uk) which is currently available as a multi-operator self-exclusion scheme to UK and NI residents.  It does not yet cover all gambling websites. A list of participating online gambling companies is available here and this is continually updated as more companies join the scheme.

It will become a fully national online self-exclusion scheme in due course and anyone registering now will be automatically excluded from all companies once this takes place. Until all the companies are participating, you should also self-exclude individually from the websites you currently use and others you might use in future if they are not listed here as participating in the national scheme.

All online gambling websites must provide a facility for you to self-exclude from that company.  This can usually be found in the "Responsible Gambling" section of their website, or through your personal account page.  Call the customer services number on the website, or email them if you need help with this.

Arcades and Adult Gaming Centres

You can nominate from a single arcade or select a number of arcades you wish to self-exclude from. Just ask any member of staff for help in doing so.   This cannot be done online but for further details, click here

Betting shops / Bookmakers

You can nominate the betting shops you wish to self-exclude from. These are usually identified by you as those that are close to your home, your work or other activities. To self-exclude from more than one bookmaker in your area, call the self-exclusion helpline on 0800 294 2060. For further details, click here.

Bingo venues

To self-exclude from licensed bingo premises across Great Britain, the quickest way to register is at your local bingo club. Alternatively, you can do so online if you click here.

Casinos

SENSE allows people to voluntarily enroll in a scheme to exclude themselves nationally from all land-based casinos in the UK. For further information, click here.

For help, support and advice about problem gambling please contact the National Gambling Helpline on 0808 8020 133 or via the NetLine.

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